To facilitate the elderly to handle business, CCB Linyi Branch carries out the reform of “suitable for aging” in financial services

2022-06-06 0 By

“Never too old to learn.We’ll be able to transfer money at home.”Recently, in The Construction Bank linyi Xing Tan branch, two old people through mobile banking smooth transfer happily said.On the same day, CCB’s Xingtan Branch welcomed two elderly people in their 60s. They claimed that they wanted to transfer money to their son to buy a house. After understanding the situation, the staff led the elderly to the smart teller machine to handle the transfer business.When talking with the customer, he sighed that he was old, and it was not convenient to run the bank’s leg for the business such as transfer.After hearing this, the staff suggested that the elderly open mobile banking or online banking at home for transfer.Two old people said they have mobile banking, but not very good at using it.Immediately, the staff with the two old man came to the electronic banking service, after entering the electronic banking software, customer because older traditional mode of operation to the page has not clear, so only with the consent of the customer situation, we help it will set up a model of care, mobile banking to guide the old man to complete the transfer smoothly.In today’s digital and network era, many businesses of banks have been handled online, which also brings different difficulties to many elderly people.CCB Linyi Branch continues to promote the “suitable for aging” reform of financial services, providing exclusive and convenient operation mode for elderly customers, so that the elderly can experience the convenience brought by science and technology.Qilu evening News · Qilu Yipoint correspondent Xue Guangqi statement: the copyright of this article belongs to the original author, if there is a source error or infringement of your legitimate rights and interests, you can contact us through email, we will deal with it in time.Email address: jpbl@jp.jiupainews.com